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We are CCB


Professional Customer Service Collections

(815) 933-2211 / Client Login

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We are CCB


Professional Customer Service Collections

(815) 933-2211 / Client Login

We are CCB

 CCB understands the unique challenges involved with managing healthcare collections for clients.  Because of our background and extensive experience, we have been instrumental in enhancing cash performance for our clients while providing them excellent customer service and systems support.

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Experienced Leadership

Drawing from over 60 years of healthcare collections experience, CCB delivers innovative solutions designed to meet our clients' financial objectives while remaining consistent with their mission and core values. 

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Customer-Focused process

 We pride ourselves on the ability to accomplish the collection task effectively and efficiently while, at the same time, protecting our clients' public image and goodwill.  

Commitment to Service

CCB’s dedication to providing our clients with unmatched quality service is one of our distinct advantages.  CCB’s dedicated and responsive client service representatives strive to achieve complete client satisfaction. 

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Cultural Alignment


"We know that CCB will handle each patient with dignity and respect regardless of financial ability." - Kay Senesac, Director, Patient Financial Services of Riverside Medical Center

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Cultural Alignment


"We know that CCB will handle each patient with dignity and respect regardless of financial ability." - Kay Senesac, Director, Patient Financial Services of Riverside Medical Center

Collection Is About More Than Money 

CCB believes in a service that goes beyond simply collecting past-due accounts. We pride ourselves on the ability to accomplish the collection task effectively and efficiently while, at the same time, protecting our customer’s public image and goodwill. This approach to debt collection has allowed CCB to sustain very strong and committed partnerships with our clients.

 

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The Process


"We have been very happy with our relationship and success with CCB, and look forward to many more years of continued partnership." - David Pangrazio, Director of Revenue Cycle Vendor Management, Presence Health

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The Process


"We have been very happy with our relationship and success with CCB, and look forward to many more years of continued partnership." - David Pangrazio, Director of Revenue Cycle Vendor Management, Presence Health

Commitment

CCB maintains a strong commitment to provide superior services to all of our clients and ensure satisfaction to both our client,s as well as the consumers we help.

Collections

CCB’s collection philosophy emphasizes a customer service approach and collection services are conducted in full compliance with all federal, state and local laws and regulations.

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Background

CCB is a privately held corporation headquartered in Bourbonnais, Illinois. We take pride in our proven track record of delivering exceptional results and superior service to our clients.  

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Achievements


"Creditors Collection Bureau is an extraordinary group to work with. Their accuracy and delivery is best in class." - Laura Wright, Account Support Manager, Ortho Carolina

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Achievements


"Creditors Collection Bureau is an extraordinary group to work with. Their accuracy and delivery is best in class." - Laura Wright, Account Support Manager, Ortho Carolina

ACA International

Rodney Goodall, 2006 Member of the Year

 

Illinois Collectors Association

Rodney Goodall, Past President

Rodney Goodall, Served 15 years as Legislative Chairman

Proud Members of the following:

ACA International

American Association of Healthcare Administrative Management (AAHAM)

Healthcare Financial Management Association (HFMA)

Healthcare Billing and Management Association (HBMA)

American Health Information Management Association (AHIMA)